Privacy Policy

Last updated: 27 November 2025

1. Introduction

SoSheets ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Payment information (processed securely through third-party payment processors)
• Spreadsheet data you upload to our service

2.2 Automatically Collected Information

When you use our service, we automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

• Contract: Processing necessary to perform our contract with you
• Consent: You have given clear consent for specific processing
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with the law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@sosheets.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure adequate safeguards are in place for such transfers.

9. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for detailed information.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@sosheets.com

13. Supervisory Authority

If you are in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk